How to book ?
Choose the model of the car you want, choose your pick-up and drop-off location for the rental vehicle as well as the pick-up date and time and the return date and time and fill out the reservation form, click on " BOOK " , an acknowledgment of receipt of your reservation will be sent immediately a quote to your e-mail box, our team will send you an e-mail as soon as possible with confirmation of the selected model and you just have to send us personal details or copy of passport or copy of Catre identity and copy of permit requested by our booking agent trust car rental agency .
How to know if my reservation is confirmed ?
You will receive an email from the Trust Rent Car booking team, clearly stating that your booking is confirmed.
How to cancel my reservation ?
It's too simple, you just have to inform us before 72 hours of the scheduled confirmation date of the rental and it is either directly by phone or by sending a cancellation email to the address next; firstname.lastname@example.org , cancellation is free and free of charge.
How Agence Trust protects my personal data online ?
Our online booking site is fully secured by a SSL (data encryption system) server which guarantees the confidentiality of the booking.
How to renew a rental contract ?
You just have to inform us before & nbsp; 72 hours & nbsp; of the end date of the contract and it's either directly by phone + 216 22 & nbsp; 430 & nbsp; 500 / + 216 22 658 734 < / strong> or by sending an email to the following address & nbsp; email@example.com .
What are the payment terms ?
Car rental agency Trust accepts all payment methods, you can pay in cash, by credit card (Visa, Mastercard, Electron, American Express…) and by Tunisian check.
How to pay ?
Payment will always be made on site when arriving in Tunisia and at the reception of the rental car. On our website www.tunisia-rentcar.com, we ask for neither prepayment nor payment. The reservation is confirmed without any commitment.
Can I have a second driver on my rental contract ?
Yes, you can put an additional driver on your rental contract for free and at no additional cost.
What to do in the event of a breakdown or accident ?
It's too simple, don't panic, call one of the numbers displayed on the rental agreement.
What happens to my rental if my flight is delayed ?
We always follow the flights of our customers by internet, even if your flight will be delayed, you will always find your trust agent waiting for you, we do this service 24H / 24 and 7J / 7.
Can i have an invoice ?
Yes, you can have an invoice, but you just have to request it by email at the time of confirmation.
When should I pay for my rental ?
Payment will be made on site when picking up the rental vehicle.
What happens if I am involved) in an accident for which I am not responsible ?
Once the report has been established, you should not have to pay anything, not even the deductible..
What formalities upon return ?
Check the inventory again, with precision and in the presence of a Trust Rent Car agent. Return the car keys, any accessories (baby seat, GPS and spare wheel ....). You have nothing to pay, except any supplement not provided for when booking (fuel is less than the state plug ...)
What does my rental include ?
The rental includes unlimited mileage and includes mechanical maintenance, engine oil, air filter oil and spark plugs, as well as “Civil Liability” insurance, a free car seat provided on request.
We are the company Trust S.A.R.L , a car rental agency in Tunisia.